Procedure for filing a representation 

• The Licensee or any consumer who is aggrieved with the order passed by Forum or non-implementation of the orders of the Forum within one month of the order of the Forum may himself or through his representative, make a representation in writing in Form – III duly signed by the complainant or his authorized representative to the electricity Ombudsman. (Reg. No. 19(1))
   

• The representation shall state clearly a) the Name(s) of the consumer(s), or the organization, postal address, telephone number and email address, if any, of the complainant. b) The consumer number, category, address of the location of the service connection, name of the local distribution licensees’ office and address, the facts giving rise to complaint supported by documents, if any and relief sought from the Electricity Ombudsman. c) The name of the Forum, date of order, decision of the Forum (a copy of the order of the Forum to be enclosed). (Reg. No.19(2))
   

• All complaint /representation/appeal shall be verified by an affidavit as per Form –V. (Regulation - 29)